Privacy Policy

Last updated: 18 March 2026

This Privacy Policy explains how Halcrow collects, uses and protects personal information when you visit this website, make an enquiry, or engage consultancy services.

For the purposes of this website and related consultancy activity, THE HALCROW ESTATE COMPANY LTD, trading as Halcrow, is the data controller. Registered office: 37 Woodcock Lane, Northfield, Birmingham, England, B31 1BA. Company number: 11269717.

1. Information we may collect

We may collect and process:

your name
email address
telephone number
company or organisation details
project, site or landholding information you provide
correspondence records
website usage data, such as analytics and cookie information
any other information you voluntarily submit through contact forms, email or telephone enquiries

2. How we use your information

We use personal information to:

respond to enquiries
provide ecological and environmental consultancy services
prepare quotations, reports and related documents
manage projects, bookings and client relationships
send administrative communications
maintain business records
improve website performance and user experience
comply with legal and regulatory obligations

3. Lawful bases for processing

We process personal data where necessary:

for our legitimate interests in operating and developing the business
to take steps at your request before entering into a contract
to perform a contract with you
to comply with a legal obligation
with your consent, where consent is required

4. Sharing your information

We do not sell personal data.

We may share information where reasonably necessary with:

professional advisers
IT, website hosting and cloud service providers
subcontractors or specialist consultants involved in delivering a project
regulatory bodies, insurers or legal advisers
public authorities where required by law

Any such sharing will be limited to what is reasonably necessary.

5. Data storage and retention

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, accounting, insurance and record-keeping requirements.

Project correspondence, quotations and report records may be retained for a reasonable professional record period.

6. Cookies and analytics

This website may use essential cookies and, where enabled, analytics cookies to help understand website traffic and improve performance.

You can usually control cookies through your browser settings. Where required, a cookie banner or consent mechanism should be used.

7. Your rights

Subject to applicable law, you may have the right to:

request access to your personal data
request correction of inaccurate data
request erasure of your data
object to or restrict certain processing
request transfer of your data
withdraw consent where processing is based on consent
lodge a complaint with the Information Commissioner’s Office (ICO)

8. Data security

Reasonable technical and organisational measures are used to help protect personal information. However, no method of transmission or storage is completely secure.

9. Third-party links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Contact

For privacy-related enquiries, please contact:

Halcrow
Email: info@halcrow.estate

11. Changes to this policy

This Privacy Policy may be updated from time to time. The latest version will always appear on this page.